Response Details

Full conversation transcript and metadata

Call Overview

Participant

web-***

Status

COMPLETED

Duration

0m 10s

Started

Apr 1, 2026, 07:15:15 PM

Completed

Apr 1, 2026, 07:15:24 PM

Completion Reason

coach_handoff

Technical Details

Call SID:web-client-1775070915222

Session ID:55ddd3aa-10c0-4113-bb40-9cfe431c6be5

Correlation ID:47422930-7f08-4af5-9a83-16874d2d1289

Rally ID:N/A

Summary Metrics

Questions

Total Turns

Escalations

Interruptions

Survey Flow (Nodes Visited)

WELCOME_READY_CHECK_V1 COACHING_FIRST_NAME_V1 __CONFIRM_SPELLING__:COACHING_FIRST_NAME_V1 COACHING_LAST_NAME_V1 __CONFIRM_SPELLING__:COACHING_LAST_NAME_V1 COACHING_DOB_V1 TRANSFER_TO_COACH_UNDERAGE_V1

Questions & Conversations

Click on each question to expand/collapse the full conversation

Transcription

Are you ready to get started?

Apr 1, 2026, 07:15:16 PM

yes

answer95% confidence✓ Valid

Transcription

What's your first name? You can spell it if you like.

Apr 1, 2026, 07:15:17 PM

John

answer100% confidence✓ Valid

Transcription

Just to confirm, your first name is J, o, h, n ; one word. Is that correct?

Apr 1, 2026, 07:15:20 PM

yes

answer95% confidence✓ Valid

Transcription

What's your last name? You can spell it if you like.

Apr 1, 2026, 07:15:21 PM

Doe

answer95% confidence✓ Valid

Response Details

Call Overview

Technical Details

Summary Metrics

Survey Flow (Nodes Visited)

Questions & Conversations

Are you ready to get started?

What's your first name? You can spell it if you like.

Just to confirm, your first name is J, o, h, n ; one word. Is that correct?

What's your last name? You can spell it if you like.

Just to confirm, your last name is D, o, e ; one word. Is that correct?

What's your date of birth?

Thanks for sharing that. As you are under 18 I will transfer you to a coach to complete your enrollment.