Response Details

What's your phone number?

What's your email address? This will become your login.

I'm sorry, I didn't understand the email address you provided. Please say it again, for example, 'john.smith@example.com'.

I need a valid email address with an at sign and domain, like john dot smith at example dot com. Could you say your full email address?

What's your email address? This will become your login.

I need your full email address including the part after the at sign. For example, jwang at gmail dot com.

Checking your eligibility. Please hold on a moment. What's your address?

I understand you need a moment. Please provide your address when you're ready.

No problem. What's your address?

Great. Please go ahead and tell me your address, including street, city, state, and zip code.

Let me quickly check your eligibility based on your address. Please tell me about your current health insurance. I'll read a list of options, and you can tell me which one describes your situation. a. Uninsured; b. Both Medicaid and Medicare (Dual Covered); c. Medicaid; d. Medicare; e. Military Insurance (TRICARE); f. Prefer not to say; g. Private/Commercial/Employer-Based; h. Other (a health plan that is not Medicaid or Medicare); i. I don't know.

Sure. What's your current health insurance? Your options are: Uninsured, Both Medicaid and Medicare, Medicaid, Medicare, Military Insurance or TRICARE, Prefer not to say, Private or Employer-Based insurance, Other health plan, or I don't know.

To help you become tobacco-free, we can connect you with a live coach by phone, text, or chat. You can also choose our online program if you prefer using our digital tools. Which option sounds better for you — phone or web?

Sure. If you choose phone, you'll work one-on-one with a live coach who can call, text, or chat with you for personalized support. If you choose web, you'll use our online program with digital tools and resources you can access anytime. Which would you prefer?

I understand you're interested in both options. For now, we need to choose one to get you started. If you pick phone, you'll get personalized coaching and can also access our online tools. Which would you like to start with — phone or web?

To help us better support you, how would you describe your current pregnancy or postpartum status, including any plans you might have to become pregnant?

Are you Hispanic or Latino?

How would you describe your race?

I'm sorry, I didn't understand your response. Please choose from the following options to describe your race: a. American Indian or Alaska Native, b. Asian or Asian American, c. Black or African American, d. Native Hawaiian or other Pacific Islander, e. White, f. Not listed, g. I don't know, h. Prefer not to say.

Do you have any of the following behavioral health conditions? I'll read a list and please tell me which ones apply to you. a. Anxiety; b. Attention Deficit Hyperactivity Disorder; c. Bipolar disorder; d. Depression; e. PTSD or recent trauma; f. Schizophrenia; g. Regular use of Cannabis; h. Regular drinking more than 5 alcoholic drinks in a day; i. Other drug abuse or Substance Use Disorder; j. None of these; k. I don't know; l. Prefer not to say.

I see you've mentioned your race again. Please select from the options provided to describe any behavioral health conditions you may have.

Would you like to share your personal feedback on the program to help provide a better experience to members like you?

If you say yes, we'll ask you a few questions about your experience with the program. Your feedback helps us improve. So, would you like to share your feedback? Yes or no?

How would you describe where you are in your quit journey right now — have you already quit, do you feel ready to quit, or do you want to quit but aren't quite ready yet?

Setting a Quit Date will give you time to prepare and a better chance of quitting. If you don't have a Quit Date, we recommend setting one two weeks from today. When would you like to set your quit date for? You can always change this later.

It looks like you're not ready to set a quit date yet. When you feel ready, please let me know a specific date you'd like to set as your quit date.

Working with a coach is the best way to stay on track with quitting, and it's totally private and confidential. When can a coach call you during the week? - would you prefer mornings, afternoons or evenings?

When would you like a coach to call on the weekend? - would you prefer mornings, afternoons or evenings?

I understand you don't want calls on weekends. However, for the sake of scheduling, please choose a time slot from the options: Mornings (7am-12pm), Afternoons (12pm-4pm), or Evenings (4pm-8pm).

Quit For Life takes your privacy seriously. As part of providing services to you, we collect information from you and about you, such as information about you and your efforts to quit tobacco and nicotine. You may also provide us with details on smoking frequency and habits, and steps you've taken to quit. For more information on our privacy practices and your privacy rights under HIPAA please visit our website. By using Quit For Life services or registering as a user, you are agreeing to our Terms of Services. To review our Terms of Services please visit our website: rvohealth.com/rallycoach/terms. Would you like to receive emails about personalized feedback, program information and progress updates? If yes, your consent to receive these emails is not a condition of participating in Quit Services. Even if you do not opt in, you will still receive transactional communications such as personalized session reminders by joining the program. Please note: These emails may include your personal health information and may be tailored to your personal experience in Quit Services. Email is not a fully secure method of communication and carries some risk of being read by a third party. You may opt out of your consent to receiving emails by changing your email preferences. a. Yes; b. No.

I'm glad to hear that. To confirm, would you like to receive emails about personalized feedback, program information, and progress updates? Please choose 'Yes' or 'No'.

Would you like to enroll in text messaging to receive program tips and reminders? a. Yes; b. No.

Would you like to enroll in Quit Buddy to receive automated tips and messages from an AI chatbot Coach? a. Yes; b. No.