Click on each question to expand/collapse the full conversation
Thanks for calling Tobacco Free Florida and congratulations on taking the first step toward a life free from commercial tobacco use. You're not in this alone — we're here to help! Tobacco Free Florida has empowered thousands of people through proven quit strategies. I'm an AI assistant and I'll be asking you some questions to help you get started on your journey. This survey should take about 10 minutes to complete. Let's begin by checking your eligibility first. Are you ready to get started?
Yes.
What's your first name? You can spell it if you like.
Mary m a r y.
What's your last name? You can spell it if you like.
Smith, s m I t h.
What's your date of birth?
0 3
I didn't catch that. Please tell me your full date of birth, including the month, day, and four-digit year.
0 3 0 9
I'm only hearing part of the date. Could you please tell me your full date of birth? For example, April 7, 1950.
March 9 of 19 80.
I heard March 9, 1980. Did I get that right?
Mark
I'm sorry, I didn't catch that clearly. Can you please tell me your full date of birth again? For example, April 7, 1950.
03/09/1980.
What's your phone number?
What's
I didn't catch your phone number. Please provide your 10-digit phone number.
It's 9 1 5 2 7 6 7 3
I only heard 8 digits. I need all 10 digits of your phone number. Could you repeat the full number for me?
2 1.
I only heard 2 digits that time. I need all 10 digits of your phone number. Could you say the full number again for me?
Yes. It's (915) 276-7321.
What's your email address? This will become your login.
It's Mary
I heard 'It's Mary', but I need your full email address. Please provide your email address in the format 'name@example.com'.
Smith
I need your full email address, not just your name. For example, something like marysmith@gmail.com. What's your email address?
Mary Smith 7 7 7 7 8 at Gmail dot com.
I heard Mary Smith 7 7 7 7 8 at Gmail dot com. Just to confirm, is your email marysmith77778@gmail.com?
Yes.
Checking your eligibility. Please hold on a moment. What's your address?
It is 4 7
I'm sorry, I didn't understand your address. Could you please provide your full address?
It is 4 7 3
I'm only hearing part of your address. Could you please tell me your full street address, including the street name, city, state, and zip code?
Yes. It's 41 30 Larchmont Drive, El Paso, Texas 7 9 9 0 2.
Let me quickly check your eligibility based on your address. Please tell me about your current health insurance. I'll read a list of options, and you can tell me which one describes your situation. a. Uninsured; b. Both Medicaid and Medicare (Dual Covered); c. Medicaid; d. Medicare; e. Military Insurance (TRICARE); f. Prefer not to say; g. Private/Commercial/Employer-Based; h. Other (a health plan that is not Medicaid or Medicare); i. I don't know.
Uninsured.
To help you become tobacco-free, we can connect you with a live coach by phone, text, or chat. You can also choose our online program if you prefer using our digital tools. Which option sounds better for you — phone or web?
Phone.
To help us better support you, how would you describe your current pregnancy or postpartum status, including any plans you might have to become pregnant?
No. No plans to become pregnant.
Are you Hispanic or Latino?
Yes.
How would you describe your race?
White.
Do you have any of the following behavioral health conditions? I'll read a list and please tell me which ones apply to you. a. Anxiety; b. Attention Deficit Hyperactivity Disorder; c. Bipolar disorder; d. Depression; e. PTSD or recent trauma; f. Schizophrenia; g. Regular use of Cannabis; h. Regular drinking more than 5 alcoholic drinks in a day; i. Other drug abuse or Substance Use Disorder; j. None of these; k. I don't know; l. Prefer not to say.
And why are you asking this?
We ask this so we can better personalize your coaching and connect you with resources that fit your needs. Your answer is completely confidential. Would you like me to read the list again, or can you tell me which conditions apply to you?
Anxiety.
Do you think this will make it harder for you to quit?
Yes.
Would you like to share your personal feedback on the program to help provide a better experience to members like you?
No.
How would you describe where you are in your quit journey right now — have you already quit, do you feel ready to quit, or do you want to quit but aren't quite ready yet?
I'm not sure if I'm ready.
Setting a Quit Date will give you time to prepare and a better chance of quitting. If you don't have a Quit Date, we recommend setting one two weeks from today. When would you like to set your quit date for? You can always change this later.
I wanna set it for the January 26.
Working with a coach is the best way to stay on track with quitting, and it's totally private and confidential. When can a coach call you during the week? - would you prefer mornings, afternoons or evenings?
Uh, in the morning.
When would you like a coach to call on the weekend? - would you prefer mornings, afternoons or evenings?
No. Don't call on the weekend.
When would you like a coach to call on the weekend? - would you prefer mornings, afternoons or evenings?
Evenings.
Quit For Life takes your privacy seriously. As part of providing services to you, we collect information from you and about you, such as information about you and your efforts to quit tobacco and nicotine. You may also provide us with details on smoking frequency and habits, and steps you've taken to quit. For more information on our privacy practices and your privacy rights under HIPAA please visit our website. By using Quit For Life services or registering as a user, you are agreeing to our Terms of Services. To review our Terms of Services please visit our website: rvohealth.com/rallycoach/terms. Would you like to receive emails about personalized feedback, program information and progress updates? If yes, your consent to receive these emails is not a condition of participating in Quit Services. Even if you do not opt in, you will still receive transactional communications such as personalized session reminders by joining the program. Please note: These emails may include your personal health information and may be tailored to your personal experience in Quit Services. Email is not a fully secure method of communication and carries some risk of being read by a third party. You may opt out of your consent to receiving emails by changing your email preferences. a. Yes; b. No.
No.
Would you like to enroll in text messaging to receive program tips and reminders? a. Yes; b. No.
Yes.
Would you like to enroll in Quit Buddy to receive automated tips and messages from an AI chatbot Coach? a. Yes; b. No.
Yes.